Frequently Asked Questions

Membership

10% off up to $50 per stay when you book at any Discovery Parks or Top Parks. You’ll also receive exclusive in-park benefits and everyday discounts on flights, travel experiences, motoring and retail Australia wide.

Just make a request for your choice of bonus (bag of ice, early check-in or late check-out) when you book online or over the phone. It is recommended that you contact the park prior to arriving to reconfirm early check-in requests. Free equipment hire can be arranged at reception when you arrive at the park.

*Some benefits are not available at all parks. If this is the case when you visit a park, we will do our best to accommodate you with an alternative benefit.

We’ll be sending G’DAY Rewards membership cards to all existing Top Parks and Discovery Parks members with information on the new program. You will still have access to your existing discount cap for the remainder of your membership. If you have both, your membership has been extended by two years.

You can join online by clicking here and following the steps. You can join by calling our Head Support Office during Adelaide office hours on 1300 061 811, or by visiting any of our member parks as you are travelling.

You can purchase a replacement card for $5 from any of our parks as you are travelling around.

You can renew your card by:

  • Clicking here and following the prompts;
  • Asking reception at our member parks as you are travelling around;
  • Calling our Head Support Office during Adelaide office hours on 1300 061 811.

If you’re looking to hit the road soon and would like to renew your membership before you leave, you may renew your membership up to 3 months prior to its expiry date.

If you have joined online, you will receive an automatic email with your membership card number. If your card hasn’t arrived before you travel, please take a copy of your membership sign-up confirmation email with you to show on arrival at a park. This will allow you to obtain your 10% discount (up to $50).

You can update your contact details by clicking here or by calling our Head Support Office during Adelaide office hours on 1300 061 811.

You can pick up a copy of the National Guide and/or G’DAY Magazine from your local Top Parks or Discovery Parks. Alternatively you can view a flip book version here

Vouchers

Top Parks gift vouchers are valid for 36 months and are available in $20 and $50 denominations. Top Parks gift vouchers can be used to pay for any site or accommodation costs at any of Top Parks around Australia. Click here to order now. Please allow up to 10 days to receive your voucher, which are sent by registered mail with Australia Post.

Discovery Parks gift vouchers are valid for 36 months. Amounts available are between $50 and $500. Discovery Parks gift vouchers can be used to pay any site or accommodation costs at any Discovery Parks around Australia. Click here to order now. Your gift voucher will be emailed to you upon purchase.

No, you may only use the gift voucher for the group of parks that it is valid for. Top Parks vouchers are only valid for Top Parks, and Discovery Parks vouchers are only valid at Discovery Parks.