Frequently Asked Questions

Membership

For only $50 you'll enjoy 2 years of membership benefits.

As a G’day Rewards member you'll unlock a 10% discount up to $50 per stay on bookings at over 280 G'day Parks nationally. You will also enjoy more in-park benefits every time you stay and receive exclusive access to everyday savings from some of Australia's most trusted brands.

You can join G'day Rewards by:

  • Clicking here and following the prompts
  • Asking reception at any G'day Park as you are travelling around Australia; or
  • Calling our Support Office on 1300 061 811 during Adelaide business hours (Monday to Friday 8.30am to 5pm).

You can renew your membership by:

  • Clicking here and following the prompts;
  • Asking reception at any G'day Park as you are travelling around Australia; or
  • Calling our Support Office on 1300 061 811 during Adelaide business hours (Monday to Friday 8.30am to 5pm).

If you’re looking to hit the road soon and would like to renew your membership before you leave, you may renew your membership up to 12 months prior to its expiry date.

You can purchase a replacement card for $5 from any of our parks as you are travelling around.

When you join or renew, you will receive an email with your Membership number. Please take a copy of your confirmation email with you to show on arrival at the park.

Just make a request for your choice of Member Benefit (i.e. Bag of Ice, Early Check-In or Late Check-Out) when you book online or over the phone. It is recommended that you contact the park prior to arriving to re-confirm request of the chosen in-park Member Benefit, particularly for Early Check-In requests. Free Equipment Hire can be arranged at reception when you arrive at the park. 

*Please note: Some Member Benefits are not available at all parks. If this is the case when you visit a park, we will do our best to accommodate you with an alternative benefit. 

If you have purchased your G’day Rewards Membership at one of our parks or as part of an online booking, you will need to register for a password to access our Online Member Portal. 

Please click here, select ‘Register Now’ and follow the prompts to set up access to our Online Member Portal. 

Alternatively, if you joined us at www.gdayrewards.com.au, you can simply log in using the password you created during the join process.

Please click here, enter your email address and the password you created, then select ‘Log In’ to access our Online Member Portal. 

If you’ve forgotten your password, please head here, click on ‘Forgotten your password?’ and enter your email address. We will then email you instructions to reset your password so you can access our Online Member Portal. 

You can update your contact details through our Online Member Portal by clicking here or by contacting our Support Office here.

You can pick up a copy of the G'day National Guide from your local G'day Park or Discovery Park. Alternatively you can view a flip book version here.

Partners

When it comes to delivering value to our Members, we take our partnerships seriously. We give Members exclusive access to everyday savings from some of Australia's most trusted brands to improve your experience and drive your holiday dollar further. You can relax knowing that G’day Rewards has you covered, year-round! 

To check out our partner offers, click here. You will need to login to take advantage of each partner offer. 

You can collect 2 Points per $1 spent on online bookings with participating Discovery Parks and G’day Parks. G’day Rewards members must link their G’day Rewards membership to their Flybuys account to collect 5 Points per $1 spent on online bookings.

Both members and non-member must enter their Flybuys number at the time of booking via our book page or directly at www.discoveryholidayparks.com.au, or www.gdayparks.com.au to collect Flybuys points.

Full Terms & Conditions can be found at the bottom of the Flybuys partner page here 

Bookings at Discovery Parks: To collect Flybuys points on a booking made over the phone or in park, please advise your Flybuys number at the time of booking.   

Bookings at G’day Parks: Flybuys points are ONLY collected for bookings made online via our book page or directly at www.discoveryholidayparks.com.au, or www.gdayparks.com.au. Flybuys points cannot be collected on bookings made in person or over the phone at G’day Parks.   

Full Terms & Conditions can be found at the bottom of the flybuys partner page here 

You can earn 2 Points per $1 spent on online bookings with participating Discovery Parks and G’day Parks. G’day Rewards members can earn 4 Points per $1 spent on online bookings.

Both members and non-members must enter their Velocity Membership Number at the time of booking via our book page or directly at www.discoveryholidayparks.com.au, or www.gdayparks.com.au to collect Velocity Frequent Flyer Points.

Full Terms & Conditions can be found at the bottom of the Velocity Frequent Flyer partner page here.

Bookings at Discovery Parks: To earn Velocity Frequent Flyer Points on a booking made over the phone or in park, please advise your Velocity Membership Number at the time of booking.   

Bookings at G’day Parks: Velocity Frequent Flyer Points are ONLY earned for bookings made online via our book page or directly at www.discoveryholidayparks.com.au, or www.gdayparks.com.au. Velocity Frequent Flyer Points cannot be earned on bookings made in person or over the phone at G’day Parks.   

Full Terms & Conditions can be found at the bottom of the Velocity Frequent Flyer partner page here 

Vouchers

G'day Parks gift vouchers are valid for 36 months and are available in $20 and $50 denominations. G'day Parks gift vouchers can be used to pay for any site or accommodation costs at any of G'day Parks around Australia. Click here to order now. Please allow up to 10 days to receive your voucher, which are sent by registered mail with Australia Post.

Discovery Parks gift vouchers are valid for 36 months. Amounts available are between $50 and $500. Discovery Parks gift vouchers can be used to pay any site or accommodation costs at any Discovery Parks around Australia. Click here to order now. Your gift voucher will be emailed to you upon purchase.

No, you may only use the gift voucher for the group of parks that it is valid for. G'day Parks vouchers are only valid for G'day Parks, and Discovery Parks vouchers are only valid at Discovery Parks.

Yes, if you have a Top Parks branded gift voucher which is still within validity dates this can be used at any G'day Parks around Australia.