Contact Us

Got a question? We are here to help.

Check out our FAQ’s or drop us a line below.
Digital Guides

You can pick up a copy of the National Guide and/or G’DAY Magazine from your local Top Parks or Discovery Parks. Alternatively you can view a flip book version here

Related FAQ

Below are answers to some common questions relating to your enquiry topic:

G'day Parks gift vouchers are valid for 36 months and are available in $20 and $50 denominations. G'day Parks gift vouchers can be used to pay for any site or accommodation costs at any of G'day Parks around Australia. Click here to order now. Please allow up to 10 days to receive your voucher, which are sent by registered mail with Australia Post.

No, you may only use the gift voucher for the group of parks that it is valid for. G'day Parks vouchers are only valid for G'day Parks, and Discovery Parks vouchers are only valid at Discovery Parks.

You can join G'day Rewards by:

  • Clicking here and following the prompts
  • Asking reception at any G'day Park as you are travelling around Australia; or
  • Calling our Support Office on 1300 061 811 during Adelaide business hours (Monday to Friday 8.30am to 5pm).

You can renew your membership by:

  • Clicking here and following the prompts;
  • Asking reception at any G'day Park as you are travelling around Australia; or
  • Calling our Support Office on 1300 061 811 during Adelaide business hours (Monday to Friday 8.30am to 5pm).

If you’re looking to hit the road soon and would like to renew your membership before you leave, you may renew your membership up to 12 months prior to its expiry date.

Yes, if you have a Top Parks branded gift voucher which is still within validity dates this can be used at any G'day Parks around Australia.

G’day Rewards Members gain the most value out of the G’day Parks app with access to additional benefits such as fuel discounts, the ability to renew their membership, view their digital membership card and update their details.   

Non G’day Rewards members are still able to utilise the G’day Parks app to make bookings and join G’day Rewards.     

Each barcode is for single use only and is refreshed daily. To generate a new barcode to redeem their ongoing discount, the user needs to simply log back into the G’day Parks app after one day has passed and tap the FUEL DISCOUNT button.  

If you have lost your membership card, we encourage you to download the G’day Parks App where you can access your digital membership card with your membership number wherever you are.

The G’day Parks App can be downloaded from either the Google Play Store or Apple App Store on your device.

Alternatively, you may retain your welcome email from when you joined or renewed as this will contain your membership number.

When you join or renew, you will receive an email with your Membership number. Please take a copy of your confirmation email with you to show on arrival at the park.

When the G’day Parks app is opened on a device, it will take the user to the HOME SCREEN, where the Member can log-in. To log-in, simply click on LOGIN in the upper right-hand corner of the screen, or from the top of the MENU if the MENU is open. The LOGIN screen will display where the G’day Rewards Member can enter their email address and password. After this process is successfully completed, the G'day Rewards Member will be logged in and shown the HOME SCREEN with the Menu open. Click here to learn more.

After this process is successfully completed, the G’day Rewards Member will be logged in and shown the HOME SCREEN with the Menu open.

Yes, the G’day Parks app has a digital ‘MEMBERSHIP CARD’ which can be used as evidence of being an active G’day Rewards Member. A G’day Rewards Member can simply open the MY PROFILE section of the app, tap MEMBERSHIP CARD and provide their membership number at park reception or to redeem benefits with eligible G’day Rewards partners.   

To log in to the G’day Parks app, members should ensure they use the same email address that is attached to their G’day Rewards membership. 

If you're a G'day Rewards Member, have previously set up a password and can't remember the password, you can reset your password by selecting 'Forgotten Password' on the log-in screen. View more details here.

If you're a G'day Rewards Member and have never set up a password, you can do so by selecting 'Register' from the log-in screen. View more details here.

This promotion can only be claimed by the valid G’day Rewards Member and is not to be distributed or shared by any means.  

You can update your contact details through our Online Member Portal by clicking here or by contacting our Support Office here.

This offer is not exchangeable, transferable or redeemable for cash. Offer is not valid for Fleet Card, Shell Card, Motorpass or Motorcharge transactions.  

Yes, however the fuel barcode is only available for one use per day per membership which must be shared between devices. 

Couldn’t find the answer to your question? Send us an email by detailing your enquiry in the field below.

(Optional)

Contact Us

Hours: Monday to Friday 9am – 5pm ACDT

Phone: 1300 061 811

Email: [email protected]

Address: L7/60 Light Square, Adelaide SA, Australia 5000

Mail: PO BOX 3057, Adelaide SA, Australia 5000