Terms & Conditions

G’DAY REWARDS PROGRAM TERMS AND CONDITIONS (23 August 2018)

Application of Terms

  • In these terms:
    • “G’DAY Rewards”, “LICENCECO”, “we” or “us” means Australian Park Licence Co Pty Limited ACN 622 566 205, a subsidiary of Discovery Holiday Parks;
    • “G’DAY Rewards Program” is a customer loyalty membership program;
    • “DISCOVERY PARKS” means Discovery Holiday Parks, ACN 111 782 846;
    • “Eligible Park” means an eligible holiday park owned or operated by or on behalf of Discovery Holiday Parks, ACN 111 782 846, Australian Park Licence Co Pty Ltd ACN 622 566 205, or a holiday park licenced to Australian Park Licence Co Pty Ltd ACN 622 566 205;
    • “Member” means a member in the G’DAY Rewards Program;
    • “Membership” means membership of the G’DAY Rewards program;
    • “Membership Card means the card issued by G’DAY Rewards Program in connection with the Membership for use by the Member;
    • “Membership Saving” means the discount offered to Members as described in these terms;
    • “Website” means G’DAY Rewards website at www.gdayrewards.com.au.
  • By registering and as a condition of participation, the Member accepts these terms and any rules, policies and procedures that may be adopted by G’DAY Rewards from time to time https://www.gdayrewards.com.au/privacy-policy
  • Subject to these terms, any natural person who is a customer of DISCOVERY PARKS or LICENCECO may become a Member. Each person may only register once and will receive one Membership Card.
  • All Members will be assigned a Membership number, verifying Membership status and Membership Saving eligibility.

Membership Benefits

  • Subject to these conditions, Members will receive a 10% discount on the accommodation charge for a single site or single cabin at an Eligible Park, up to a maximum of $40 per stay.  (Note: DISCOVERY PARKS will honour any existing Discovery Parks members the maximum offers available under the Discovery Parks Membership Conditions.  At the time of expiry, should the member renew their membership the updated G’DAY Rewards Conditions will apply).
  • The benefits of Membership are available at any Eligible Park for holiday and tourist bookings only.  The Membership benefits do not apply to permanent, annual, corporate and park home bookings and charges.  
  • The Membership Saving is available for bookings made directly with the Eligible Park at which accommodation is sought or online bookings via the relevant holiday park company website.  Bookings made through agents or other intermediaries such as third party booking sites are not eligible for the G’DAY Rewards Membership Saving.
  • In order to claim the Membership Saving a valid Membership Card must be held at the time of booking and must be presented upon check-in.  Members can provide proof of membership in different forms.  This may include, but not limited to, a photograph of the card on a phone/App or official correspondence from G’DAY Rewards with membership details.
  • The Membership Saving is not available in conjunction with or in addition to any other discount, saving or loyalty offer by DISCOVERY PARKS and or holiday parks licenced to LICENCECO or any other person, unless otherwise expressly agreed by the Eligible Park.  Membership does not guarantee the availability of accommodation at any Eligible Park.
  • The Membership is personal to the holder of the Membership Card and is not transferable or refundable.  The membership Saving is exclusive to the person whose name appears on the Membership Card.  The Membership Saving cannot be converted into cash and cannot be applied retrospectively.
  • Upon registration, each Member must pay an initial Membership Fee to be determined by DISCOVERY PARKS and/or LICENCECO from time to time.  As at the date of these terms, the initial Membership Fee is $40.
  • Membership shall remain current and valid from the date of registration for a period of two years and may only be used during the period that Membership is current. Membership may be renewed upon payment of a renewal fee of $40.
  • Membership cards remain the sole property of DISCOVERY PARKS and/or LICENCECO. A Member must notify Head Office immediately if he or she loses, misplaces or for any reason requires a replacement Membership Card, at membership@gdayrewards.com.au DISCOVERY PARKS and/or LICENCECO is not liable for any delay in replacing a Membership Card and may charge an administrative fee for a replacement card (which will be advised prior to issuing the replacement card).

All Accommodation Bookings

Acceptance of an accommodation booking is acknowledgment and agreement to these terms and conditions.

  • The tariff is based on the number and type of guests for the specified time and duration. Any changes thereto may change the tariff.
  • Prices quoted are current at time of booking, inclusive of GST and firm upon full payment for the specified time and duration.
  • Bookings cancelled 14 days or more prior to the arrival date will be refunded less one nights' accommodation.
  • Where bookings are cancelled less than 14 days prior to arrival, an amount equalling 25% of the total accommodation quoted above will be retained (or one night's accommodation whichever is greater). Bookings can be moved, however prices may change depending on the new booking period and amendment fees may apply. Customers may hold credit on their client account for up to 12 months. The same cancellation requirements as indicated above apply to Group bookings (two or more on-site accommodation), however 30 days' notice must be given in this case.
  • No refunds are given for early departures or cancellations once arrived.
  • Stricter cancellation conditions may apply for individual parks during their peak season. Refer to the terms and conditions outlined in your booking confirmation.
  • Only one promotional/membership offer can be redeemed on any booking.
  • Promotional code, voucher or membership discounts must be redeemed at time of online booking. Discounts will not be applied or refunded after a booking has been confirmed.
  • In the respect for the comfort of others staying at each of the Discovery Parks, we only allow one vehicle per booking.
  • We reserve the right to refuse entry into Parks. A full refund will be issued under these circumstances.
  • Persons under 18 years of age must be accompanied by a parent or guardian.
  • Each online booking website has its own cancellation/refund policy that might also be relevant to the specific deal that is being offered - please check with the relevant website.
  • Credit Card or Debit Card fees: If you wish to pay by MasterCard or Visa credit or debit card, Amex, Diners or Union Pay, we will charge a non-refundable card surcharge of 1.00% of the total transaction value (excludes EFTPOS transactions).

Amendments to Terms and Benefits

  • G’DAY Rewards may amend these terms and conditions or make changes to the membership Fee, the Membership Saving or other Membership benefits at any time by notice to the Members, which will be affected by posting a new version of the terms on the website.
Termination or suspension
  • G’DAY Rewards reserves the right to suspend or terminate any Membership if it reasonably believes that the member has breached these terms and conditions.  A Member may terminate their Membership at any time by notice in writing to G’DAY Rewards.
  • G’DAY Rewards gives no warranty as to the continuing availability of the membership Program.  G’DAY Rewards may terminate or suspend the Membership Program at any time upon 14 days prior notice, either in writing or via email or by posting online on the website.
Liability
  • G’DAY Rewards and any of their officers, employees or agents have no liability to any person for any loss or claim of any kind (including, without limitation, direct consequential or economic loss or damage or loss of profits), which may be suffered or incurred or which may arise under or in connection with these terms, the Membership Program (including, without limitation, any changes to the Membership Program) or in respect of any failure or omission by G’DAY Rewards.

General

  • G’DAY Rewards respects the privacy of members and will only deal with personal information in accordance with the G’DAY Rewards Privacy Policy and Privacy Statement which is available https://www.gdayrewards.com.au/privacy-policy
  • No failure under these terms to exercise nor any delay in exercising any right, power or remedy by G’DAY Rewards operates as a waiver. A waiver is not valid or binding on G’DAY Rewards unless made in writing.
  • A Member must not assign or transfer its rights or obligations under these terms without the prior written consent of G’DAY Rewards.  G’DAY Rewards may assign or transfer its rights or obligations under these terms in its absolute discretion.
  • This Agreement is governed by the laws of South Australia and each party submits to the non-exclusive jurisdiction of courts exercising jurisdiction there in connection with these matters concerning this Agreement.